Most riders pay a deposit when the trip is booked and the balance once the ride is complete. If you have already spoken to dispatch and have an amount, you can pay it here.
Call dispatch first if you have not been quoted — the amount depends on the trip. Deposits are credited against the final fare.
Standard deposit taken at booking, credited against the fare. Balance is charged once the ride is complete.
Call 469-568-6670For outpatient procedures where the driver stays on-site and brings you home. Fare is $55 base leg plus $40 / hr, portal to portal, after a 15-minute grace period. Deposit is credited against the final fare.
Call 469-568-6670Same service in a wheelchair-accessible van with securement. Fare is $115 base leg plus $70 / hr, portal to portal, after a 15-minute grace period. Deposit is credited against the final fare.
Call 469-568-6670Member rates on your first 8 legs each month, no weekend or after-hours surcharge, and reserved scheduling priority. Cancel anytime.
Call 469-568-6670Pay a balance or an invoice you have already been given a figure for.
Call 469-568-6670Facility, hospital, and managed-care accounts are invoiced monthly on Net-30 terms and are not paid through this page. Contact us to set up an account.
Call dispatch. We take the trip details by phone — pickup, destination, timing, and what the rider needs.
We quote the fare before the trip, including any surcharge that applies.
We text or email you a secure payment link for the deposit. You pay on the card processor's own page.
The trip is confirmed. The balance is charged after the ride, and an itemized receipt is available on request.
Plain terms, stated before you pay rather than buried afterwards.
Every payment button sends you to our payment processor's own secure checkout page, where the card is entered and stored. Pervia never sees, handles, or stores your card number. Payment records carry a reference number only — never your destination, your condition, or anything about your care.
Every rate and surcharge on this page is published in full, as required by City of Dallas Chapter 47A. See published rates
Call dispatch and we will tell you the amount, what it covers, and send the link while you are on the phone. No account, no app, no login.